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20 May '14

Good EQ in crisis situtations

Posted by T.J. Addington in crisis management, emotional intelligence (EQ)
It is in crisis situations that our EQ and character are truly forged. Whether it is a situation where we have some control or one where we are in a position of no control, what we do, what we say, how we manage our emotions and the actions we choose to take say much about our Emotional Intelligence and character. 

Here are some of the EQ tests that crisis brings:

  • Am I able to manage my anxiety and emotions when I face uncertainty, am angry or otherwise disappointed? It is not that we don't feel those emotions but keeping our powder dry is critical to responding well.
  • Am I able to control my conversations and words? Words are powerful things and what is spoken cannot be taken back. There are many instances where keeping our own counsel is far wiser than not.
  • Am I able to be patient enough to let matters play out when that is a necessary part of the equation? Impatience almost always works against you while patience almost always works for you. Impatience prompts actions and words that are problematic while patience allows others to come to the same conclusions you may have.
  • Am I trusting God in the situation or trying to solve an issue myself? When we get in front of God we inevitably cause ourselves problems.
  • Am I able to treat those involved with dignity or in my anxiety to solve something will I hurt someone that I should not? How we treat people matters and in a crisis it is easy to forget that.
Wise individuals learn that acting out of fear, anxiety, or without thinking through the ramifications is unwise. The wise manage their EQ even when under pressure.